Pricing

Simple pricing for growing DTC brands

No setup fees. No percentage of GMV. Flat monthly pricing that scales with your catalog and session volume.

$0
Setup fees
Flat
Monthly, not GMV percentage
Free trial
Available on Starter and Growth

Starter

$299/month

billed monthly

Up to 5,000 products 50,000 monthly shoppers
  • Recommendation widgets (homepage, PDP, cart)
  • 14-day behavioral lookback window
  • JavaScript tag + REST API
  • Shopify and WooCommerce integration
  • Email support

Scale

Custom

talk to us

100,000+ products 1M+ monthly shoppers
  • Everything in Growth
  • Automated merchandising module
  • Custom lookback window
  • Dedicated customer success manager
  • SLA guarantee
  • Priority Slack support

Feature comparison

Feature Starter Growth Scale
Product catalog cap 5,000 25,000 100,000+
Monthly shoppers 50,000 250,000 1M+
Behavioral lookback window 14 days 90 days Custom
Homepage recommendations
PDP recommendations
Cart cross-sell
Search personalization
A/B testing + attribution dashboard
Merchandising rule overrides Limited Full module
Automated merchandising module
Dedicated CSM
SLA guarantee
Support Email Slack + email Priority Slack
Free trial Talk to us

Frequently asked questions

Billing is monthly, charged at the start of each billing period. There are no annual commitment requirements. You can upgrade, downgrade, or cancel at any time with changes taking effect at the next billing cycle. Starter and Growth plans include a 14-day free trial before your first charge.
A monthly shopper is a unique browser session that triggers at least one event (view, search, add-to-cart, purchase) during the billing month. Sessions are counted by a first-party cookie. If the same person visits on different devices or clears cookies, each unique session counts separately. Bots and crawlers are automatically filtered and not counted.
Yes. You can upgrade at any time and the new plan takes effect immediately (prorated for the remainder of the billing period). Downgrades take effect at the start of the next billing cycle. If you downgrade below your current usage, you'll be prompted to confirm before the change is applied.
Starter and Growth both include a 14-day free trial. No credit card is required to start. The trial includes the full feature set of the plan, with the same catalog and session caps. At the end of 14 days, you can add billing details to continue or the account pauses. Historical behavioral data from the trial period is retained and carries into your paid plan.
Starter and Growth include native integration for Shopify and WooCommerce (one-click install, no custom dev). Scale also supports BigCommerce, Magento, and custom API connections. All plans support delivery via JavaScript tag, REST API, or Shopify Liquid tag. If your platform isn't listed, contact us, most storefronts with a product feed and a scriptable front end can integrate within a day.
A/B testing is available on Growth and Scale. Sessions are assigned to control or treatment at the start of the session and the assignment persists for the session duration. Attribution uses a 1-day click window for add-to-cart events, matched to order data from your commerce platform. The dashboard shows conversion rate, add-to-cart rate, and revenue per session by group. A/B tests run concurrently with live personalization, you don't need to pause personalization to run a test.
Get in touch

Not sure which plan fits?

Book a 30-minute call and we'll walk through your catalog size, session volume, and integration stack. We'll tell you exactly which plan fits and what a 90-day pilot would look like.