Pricing
Simple pricing for growing DTC brands
No setup fees. No percentage of GMV. Flat monthly pricing that scales with your catalog and session volume.
$0
Setup fees
Flat
Monthly, not GMV percentage
Free trial
Available on Starter and Growth
Starter
$299/month
billed monthly
Up to 5,000 products
50,000 monthly shoppers
- Recommendation widgets (homepage, PDP, cart)
- 14-day behavioral lookback window
- JavaScript tag + REST API
- Shopify and WooCommerce integration
- Email support
Most popular
Growth
$799/month
billed monthly
Up to 25,000 products
250,000 monthly shoppers
- Everything in Starter
- Search personalization
- 90-day behavioral lookback window
- A/B testing and attribution dashboard
- Merchandising rule overrides
- Slack and email support
Scale
Custom
talk to us
100,000+ products
1M+ monthly shoppers
- Everything in Growth
- Automated merchandising module
- Custom lookback window
- Dedicated customer success manager
- SLA guarantee
- Priority Slack support
Feature comparison
| Feature | Starter | Growth | Scale |
|---|---|---|---|
| Product catalog cap | 5,000 | 25,000 | 100,000+ |
| Monthly shoppers | 50,000 | 250,000 | 1M+ |
| Behavioral lookback window | 14 days | 90 days | Custom |
| Homepage recommendations | |||
| PDP recommendations | |||
| Cart cross-sell | |||
| Search personalization | |||
| A/B testing + attribution dashboard | |||
| Merchandising rule overrides | Limited | Full module | |
| Automated merchandising module | |||
| Dedicated CSM | |||
| SLA guarantee | |||
| Support | Slack + email | Priority Slack | |
| Free trial | Talk to us |
Frequently asked questions
Billing is monthly, charged at the start of each billing period. There are no annual commitment requirements. You can upgrade, downgrade, or cancel at any time with changes taking effect at the next billing cycle. Starter and Growth plans include a 14-day free trial before your first charge.
A monthly shopper is a unique browser session that triggers at least one event (view, search, add-to-cart, purchase) during the billing month. Sessions are counted by a first-party cookie. If the same person visits on different devices or clears cookies, each unique session counts separately. Bots and crawlers are automatically filtered and not counted.
Yes. You can upgrade at any time and the new plan takes effect immediately (prorated for the remainder of the billing period). Downgrades take effect at the start of the next billing cycle. If you downgrade below your current usage, you'll be prompted to confirm before the change is applied.
Starter and Growth both include a 14-day free trial. No credit card is required to start. The trial includes the full feature set of the plan, with the same catalog and session caps. At the end of 14 days, you can add billing details to continue or the account pauses. Historical behavioral data from the trial period is retained and carries into your paid plan.
Starter and Growth include native integration for Shopify and WooCommerce (one-click install, no custom dev). Scale also supports BigCommerce, Magento, and custom API connections. All plans support delivery via JavaScript tag, REST API, or Shopify Liquid tag. If your platform isn't listed, contact us, most storefronts with a product feed and a scriptable front end can integrate within a day.
A/B testing is available on Growth and Scale. Sessions are assigned to control or treatment at the start of the session and the assignment persists for the session duration. Attribution uses a 1-day click window for add-to-cart events, matched to order data from your commerce platform. The dashboard shows conversion rate, add-to-cart rate, and revenue per session by group. A/B tests run concurrently with live personalization, you don't need to pause personalization to run a test.
Get in touch
Not sure which plan fits?
Book a 30-minute call and we'll walk through your catalog size, session volume, and integration stack. We'll tell you exactly which plan fits and what a 90-day pilot would look like.